Cancellation Policy

Cancellation Policy

We understand that you may change your mind after placing an order.

Orders can only be cancelled before they are dispatched. Once the order has been shipped and handed over to the courier, cancellation is no longer possible.

If your order has already been dispatched, you will need to wait for delivery and then request a return in accordance with our Returns Policy.

To request a cancellation, please contact our support team as soon as possible at:
support@client-group.com

Please include your order number and full name so we can process your request quickly.